

#OUTDOOR WINDOW SUN SCREENS FREE#
If shipping damage exception number is not obtained from carrier, all damaged/missing parts are replaced free of charge if reported within 4 business days of delivery.Photographs showing damaged packaging and parts are required. If shipping damage exception number is obtained from carrier, all damaged/missing parts are replaced free of charge if reported within 30 business days of delivery.Therefore rips, tears, or cuts in the fabric were either caused by the shipping company, opening the boxes with knives or scissors, or happened during installation. All shades are thoroughly inspected before they are carefully packaged to ensure they are pristine. Fabrics are cut with state-of-the-art lasers, seams are sonically welded, and our tables are rounded and smooth. Please see our slide show on the Products Page that shows how carefully and meticulously our shades are manufactured and shipped.Defective or incorrect parts will be replaced. All shade orders are custom and as such cannot be returned or refunded.Contractors: Make sure your END USER signs the Use & Care Contract or the warranty will be void. Not following the Use & Care Guide on the Citadel High Wind Zipper Track shades will void the warranty.

If expedited shipping is desired, you may pay the difference between Ground and expedited shipping. Under no circumstances are installer fees covered, regardless of whether it is a warranty issue or not.

